By Amara Kallon
Orange Sierra Leone joined government institutions, regulators and other key stakeholders in a two-day consultative workshop aimed at developing and validating a national roadmap to combat mobile and digital fraud.
The workshop, held 18-19 August, was led by the Minister of Communication, Technology and Innovation, Salima Monorma Bah, in collaboration with the National Communications Authority (NatCA), Financial Intelligence Unit (FIU), Parliamentary Committee on Information, Communication and Technology and the Bank of Sierra Leone.
Other participants included the National Cybersecurity Coordination Centre, National Civil Registration Authority (NCRA), mobile money and telecommunications operators, civil society organisations, government agencies and private sector representatives.
The engagement brought together stakeholders to examine the growing risks associated with mobile and digital fraud and identify practical measures to strengthen consumer protection and trust in Sierra Leone’s digital financial ecosystem.
Discussions focused on key areas including fraud prevention, consumer protection, SIM registration, know your customer (KYC) compliance, fraud reporting mechanisms and public awareness.
Representing Orange Sierra Leone, Tamba Musa, head of fraud and revenue assurance, highlighted the company’s real-time fraud detection systems and ongoing efforts to protect customers from increasingly sophisticated scams.
He also pointed to Orange’s nationwide scam prevention and awareness campaigns as part of the company’s broader efforts to improve customer awareness and reduce exposure to fraud.
The two-day engagement concluded with the validation of the national roadmap, marking an important milestone in the country’s efforts to strengthen digital trust and improve the security of mobile money and other digital financial services.
For Orange Sierra Leone, the roadmap reinforces the importance of collaboration between government, regulators, telecommunications companies, financial institutions and consumers in tackling digital fraud.
“Safeguarding our customers remains a top priority,” the company said, reaffirming its commitment to complementing government efforts through its existing anti-fraud mechanisms and its recently launched scam alert tool.
The company said it would continue working with regulators, government institutions and industry partners to build a safer, more secure and trusted digital financial environment for Sierra Leoneans.
